About

System Engineer | IT Infrastructure Management | System Administration

• Experienced IT Associate with 4 years in application support and IT infrastructure management.

• Strong Background in:

  • Server support and troubleshooting

  • Service delivery in dynamic environments

• Technical Skills:

  • Linux System Administration (Debian & Fedora)

  • Patch Management ensuring system security and compliance (Windows and MacOS)

  •  Active Directory, Azure Active Directory nd Microsoft Intune for effective user management

  • Scripting and PowerShell for improved task automation and efficiency

  • Endpoint Management with Endpoint Central and AD Manager Plus

• Problem Solver with strong troubleshooting abilities leading to reduced downtime.

• Effective Communicator facilitating smooth collaboration with cross-functional teams.

 

Result:

Implemented proactive troubleshooting measures to reduce downtime and enhance service availability, led successful patch management initiatives to improve security compliance through timely updates with industry standards, streamlined Active Directory processes for quicker user onboarding and support response times, and automated routine tasks using PowerShell and scripting to increase efficiency and free up time for strategic IT projects.